Sales, engineering, delivery and customer success now operate from two offices in the region, in the same working hours as the airports they serve
Singapore, 23rd Sept 2026. Outsight, the global leader in infrastructure-based Physical AI, has opened an office in Singapore to serve airport operators across Asia-Pacific. The new hub joins the company’s Hong Kong office, doubling Outsight’s footprint in a region where terminal expansion and modernisation programmes are running at pace. The Singapore office, at 36 Carpenter Street, opened on 6 July 2026 and is led by Jeremy Camilleri, Director of Operations APAC. It operates as a fully-owned subsidiary of Outsight SA, headquartered in France.
A Regional Hub in the Same Time Zone as Its Customers
With Singapore and Hong Kong now operating side by side, Outsight’s Asia-Pacific organisation keeps growing where its customers are. Sales, presales, engineering, delivery and customer success all sit in the region, so specification, deployment and support happen in each airport’s own working hours, handled by a team in the same time zone.
The decision follows the logic of the platform itself. Outsight measures what is happening in a terminal continuously and reports it in real time, so that an operations team can act while there is still a shift left to act on. A supplier that delivers information on that timescale should be able to answer on the same one, and an office in the region makes that immediate.
As a global company with offices in the USA, Europe and Asia, Outsight runs an Enterprise-grade Technical Support organisation that operates 24 hours a day in a follow-the-sun approach, serving customers who manage some of the most critical sites on the planet. The Singapore team contributes to this coverage, taking its place in the relay so that every hour of the day is handled by engineers on shift in their own region.
Alongside Jeremy Camilleri and Kim Xie, Sales Director APAC, who leads commercial activity for the region, the office hosts a team of Customer Success Management, Sales Engineers, Field Application Engineers and Technical Support. Singapore was chosen for its proximity to the region’s largest hubs, several of which Outsight already works with. Singapore Changi Airport is among them: as recently announced, the platform measures key touchpoints such as arrival immigration and taxi queuing continuously across all four of its terminals, feeding a single unified data layer.
Real-Time Spatial Intelligence Across the Whole Terminal
Outsight builds a Physical AI software platform. Leveraging 3D LiDAR sensing fused with data from any other source, including cameras, WiFi, boarding pass information and POS, it creates a Motional Digital Twin of a site, a live replica of how people and vehicles move through it, and delivers real-time Spatial Intelligence to the teams that operate it. Airports use it to measure queue length, wait time, dwell, occupancy, throughput and resource utilisation continuously, across the whole terminal and at every touchpoint. Worldwide, more than 280 million annual passengers now travel under the real-time measurement of the platform.
With that knowledge, operators staff to actual demand, clear bottlenecks before they build, and plan terminal modifications and extensions from the measured use of space.
“Being in the region changes what we can actually do. When an airport needs an engineer on the terminal floor during commissioning, that now happens the same day. Our customers work in real time, and now so do we.” – Jeremy Camilleri, Director of Operations APAC, Outsight
“Airport operators across Asia-Pacific are asking for continuous, real-time knowledge of how their terminals operate, and they want a partner they can meet in person. With Singapore and Hong Kong working together, we can be in the room at every stage, from the first conversation to an airport-wide rollout.” – Kim Xie, Sales Director APAC, Outsight
“Real-time Spatial Intelligence is becoming as foundational to infrastructure operations as connectivity itself. That shift is moving fast in Asia-Pacific, and we are building our organisation close to our customers there, as we do in every region we serve.” – Raul Bravo, President Founder, Outsight