The preconfigured, GIS solution combines Cityworks’ leading asset management system and Woolpert’s implementation expertise to streamline service request, inspection, and work order management capabilities.
Richmond, Calif. (April 11, 2024) — Woolpert has completed its Rapid Ready implementation of the Cityworks asset management system for West County Wastewater (WCW). The utility provider services over 35,000 residents and businesses throughout West Contra Costa County.
Implemented in Trimble’s Cityworks software, Rapid Ready was developed by Woolpert to deliver a preconfigured package of wastewater management-specific asset data structures and workflows.
Rapid Ready will provide standardized maintenance and tracking for WCW’s lifecycle management assets, including manholes and sewer pipes, as well as service requests, maintenance activities, and costs in an organized fashion that supports reporting and process improvements.
Woolpert Project Manager Annie Short said the implementation was completed in four months to ensure WCW would be able to utilize the new capabilities for 2024.
“The Rapid Ready solution was designed in response to clients’ need for a low-cost, lightweight implementation of Cityworks,” Short said. “By leveraging years of best practices and Cityworks experience, we’re able to deliver a streamlined, user-friendly solution that ensures clients are positioned for success from the very first day of implementation.”
WCW GIS Program Analyst Mohammad Ghoury said that the implementation will help streamline the provider’s workflow, improve the asset management experience for staff, and deliver more efficient service for customers.
“We now have greater visibility and accessibility to assets and associated data,” Ghoury said. “Having a single platform where all information—such as location, status, and maintenance history—can be easily accessed by staff members across the organization will allow West County Wastewater to spend less time on asset management and more time on the services important to our community and customers.”
About Woolpert
Woolpert is the premier architecture, engineering, geospatial (AEG), and strategic consulting firm, with a vision to become one of the best companies in the world. We innovate within and across markets to effectively serve public, private, and government clients worldwide. Woolpert is a Global Top 100 Geospatial Company, a Top 100 ENR Global Design firm, has earned seven Great Place to Work certifications, and actively nurtures a culture of growth, inclusion, diversity, and respect. Founded in 1911 in Dayton, Ohio, Woolpert has been America’s fastest-growing AEG firm since 2015. Woolpert has over 2,500 employees and more than 60 offices on five continents. For more, visit woolpert.com.